Trueblue Casino Cookies Policy
This Cookies Policy explains how Trueblue Casino uses cookies and similar technologies when you visit our website from Australia. It describes what these technologies are, why we use them, and the choices you have to manage them.
Cookies help us deliver core site functions, understand how our services are used, and personalise your experience where appropriate. This policy should be read together with any other notices shown to you on the site, including consent banners or preference tools that may be displayed depending on your device and browser settings.
What Cookies Are
Cookies are small text files stored on your device (such as your computer, mobile phone, or tablet) when you visit a website. They allow the website to recognise your device and remember certain information, such as your preferences, session status, or interactions with pages and features.
Cookies can be “session” cookies, which expire when you close your browser, or “persistent” cookies, which remain on your device until they expire or are deleted. Similar technologies can include pixels, SDKs, and local storage. For simplicity, this policy refers to these as “cookies” unless otherwise stated.
Types of Cookies
Trueblue Casino uses cookies for different purposes. The specific cookies used may change over time as we update features, improve performance, or adjust how we measure and promote our services. The categories below explain the roles cookies may play on the website.
- Essential cookies that are required for core website operation and security.
- Performance cookies that help us measure site usage and improve reliability.
- Functional cookies that remember choices and enhance usability.
- Marketing cookies that support advertising and the measurement of marketing effectiveness.
Not all cookies are used on every visit. Some are triggered only when certain pages are accessed or when particular features are enabled.
Essential Cookies
Essential cookies support fundamental site functions and are generally necessary to provide the services you request. Without them, the website may not work correctly or may not be able to provide secure access to key areas.
At Trueblue Casino, essential cookies may be used to:
- Maintain your session and keep you logged in as you move between pages.
- Enable secure authentication and help protect against unauthorised access.
- Support load balancing and ensure stable performance during high traffic.
- Remember privacy or cookie preference selections where a preference tool is provided.
- Detect and prevent activities that may present security risks.
Because essential cookies are linked to delivering core site functionality, blocking them may cause parts of the site to become unavailable or behave unexpectedly.
Performance Cookies
Performance cookies help us understand how visitors interact with the Trueblue Casino website. These insights allow us to improve navigation, fix issues, and optimise page speed and stability. Performance cookies do not exist to identify you by name; instead, they typically capture information such as device type, browser details, approximate location at a broad level, and pages visited.
We may use performance cookies to:
- Measure page loading times and identify technical bottlenecks.
- Track which pages are visited most often and how users move through the site.
- Detect errors (for example, broken pages or failed requests) and improve reliability.
- Test updates to features and evaluate how changes affect usability.
When performance cookies are enabled, we can make data-driven improvements that aim to reduce friction and deliver a smoother playing and account experience.
Functional Cookies
Functional cookies are used to enhance your experience by remembering choices you make and preferences you set. These cookies are not strictly necessary for the site to operate, but they can make the website more convenient and consistent across visits.
Functional cookies at Trueblue Casino may, depending on the features you use, help to:
- Remember language, display, and interface preferences.
- Keep track of settings that reduce the need to re-enter information repeatedly.
- Support live features (such as chat availability states) where implemented.
- Maintain certain responsible gaming or session-related display prompts where applicable.
If you disable functional cookies, some personalisation may be lost and you may need to reapply preferences each time you visit.
Marketing Cookies
Marketing cookies are used to help deliver and measure advertising. They can be set by Trueblue Casino and/or by third parties that provide advertising services or analytics tools. These cookies may be used to show ads that are more relevant to your interests, limit how often you see an advertisement, and assess the effectiveness of marketing campaigns.
Marketing cookies may involve:
- Tracking visits and interactions to understand which campaigns bring users to the site.
- Measuring conversions, such as account registrations or other actions, in aggregated form.
- Building interest-based profiles derived from browsing activity across sites, depending on the third party and your settings.
Where consent mechanisms are presented, marketing cookies may be used only after you make an appropriate selection, subject to the tools available in your jurisdiction and browser.
Managing Cookies
You can manage cookies using a combination of website controls (where provided) and your browser or device settings. Your choices may affect how the Trueblue Casino website performs and what features are available to you.
Using browser settings
Most browsers allow you to:
- View and delete cookies already stored on your device.
- Block all cookies or block cookies from specific websites.
- Configure settings to clear cookies when you close the browser.
If you choose to block cookies, please note that essential functions (such as logging in, account security checks, and some payment or verification flows) may not work as intended.
Managing on mobile devices
On mobile devices, cookies and similar technologies may be controlled through your browser settings and, in some cases, through device-level privacy settings. Options vary by manufacturer and operating system version.
Resetting preferences
If a cookie preference tool is available on the Trueblue Casino website, you can use it to adjust non-essential cookie categories. If you clear your cookies, your preferences may be reset, and you may be asked to choose again on your next visit.
Third-Party Cookies
Some cookies on the Trueblue Casino website may be placed by third parties. These third parties may provide services such as traffic measurement, fraud prevention support, advertising delivery, or embedded features. Third-party cookies are governed by the third party’s own policies, not this Cookies Policy.
We aim to work with providers that follow recognised privacy and security practices; however, we do not control how third parties use information collected through their cookies. If you want to learn more, you should review the relevant third party’s cookie and privacy notices, and use your browser settings to manage third-party cookies if you prefer to limit them.
Examples of situations where third-party cookies may be involved include:
- Analytics tools used to understand website performance and visitor behaviour.
- Advertising networks and platforms used to promote Trueblue Casino and measure campaign results.
- Security and anti-fraud tooling that supports safe operation and risk monitoring.
Where third-party services are enabled, they may collect technical identifiers (such as cookie IDs), device information, and event data associated with your interaction with the site, subject to your settings and any consent choices you make.
Policy Updates
Trueblue Casino may update this Cookies Policy from time to time to reflect changes to our practices, technologies, or how we present choices and notices to users. Updates are intended to keep the policy accurate and clear.
When changes are significant, we may provide additional notice on the website. Your continued use of the site after an update means you have had the opportunity to review the revised policy. We encourage you to revisit this page periodically to stay informed about how cookies are used and the options available to you.
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